Terms and conditions of electronic services – Rocket Jobs Application
Last updated: 11 November 2025.
- General Provisions
- These Terms and Conditions (hereinafter referred to as the “Terms and Conditions”) define the rules and conditions for the provision of electronic services by Just Join IT spółka z ograniczoną odpowiedzialnością, with its registered office in Gdańsk, through the mobile application Rocket Jobs (hereinafter referred to as the “Application”).
The Terms and Conditions have been drawn up, in particular, in performance of the obligations arising under Article 8 of the Act on the Provision of Electronic Services and take into account the requirements of other generally applicable provisions of Polish law, including the Civil Code and the Act of 30 May 2014 on Consumer Rights. - The Service Provider makes these Terms and Conditions available free of charge prior to the conclusion of the Agreement for the Provision of Electronic Services – inter alia on the Websites (www.rocketjobs.pl and www.justjoin.it) and within the Application interface – in a manner that enables the User to obtain, reproduce, and record their content.
- Commencement of the use of the Services provided through the Application shall constitute acceptance of the provisions of these Terms and Conditions.
By registering a User Account in the Application, the User confirms that they have read the Terms and Conditions and accept its provisions, as well as that they have read the Privacy Policy. At the time specified in section 1.4. below, the User concludes an Agreement with the Service Provider for the provision of electronic services on the terms and conditions set out in the Terms and Conditions. - The Agreement for the provision of electronic Services is concluded at the moment of registration of the User Account and is concluded for an indefinite period.
The User may terminate the Agreement at any time with immediate effect, in particular by deleting the User Account. The Service Provider may terminate or dissolve the Agreement in the cases and under the terms described in these Terms and Conditions. - The Service Provider provides Services electronically in accordance with these Terms and Conditions and applicable law.
The User is obliged to use the Application and to input content therein in a manner consistent with its intended purpose, with the provisions of law, the provisions of these Terms and Conditions, with good practices, and with respect for the personal rights and intellectual property rights of third parties. - The Application is intended primarily for persons seeking employment and career development. The Application does not constitute a public platform for the exchange of content among Users, nor a medium for communication with Employers.
- Within the functionality of the Application, it is possible to apply for a Job Announcement only if the given Job Offer originates from one of the Service Provider’s Websites (www.justjoin.it or www.rocketjobs.pl), and provided that the application process is not carried out via an external Applicant Tracking System (ATS) supplied by the Employer.
In all other cases, a User wishing to apply for a Job Offer shall be redirected to its source website or to the relevant external application system. - The User does not have the capability to publish within the Application any content visible to other Users or third parties.
Data entered by the User (such as profile information, CV, preferences, etc.) are of a private nature and serve solely for the User’s utilization of the Application’s functionalities. - The Service Provider does not perform ongoing moderation of the content entered by the User into the Application; however, it reserves the right to intervene in cases where such content infringes the law or the provisions of these Terms and Conditions.
- The content of the Application (including its appearance, layout, the selection and presentation of Job Offers, integrated Job Offer databases, informational materials, labour market analyses, etc.) constitutes a work and a database within the meaning of the applicable legal provisions.
The Service Provider holds copyright and sui generis database rights to the entirety of the Application’s content, including its databases.
Any use, copying, downloading, or dissemination of the content of the Application (in whole or in part) without the prior written consent of the Service Provider is prohibited and may give rise to civil and criminal liability. - As part of the Services related to the aggregation of Job Offers from websites and portals not belonging to the Service Provider, the Application serves to collect, to the widest extent possible, information about recruitment processes and redirects the User to the website from which the given Job Offer was aggregated.
The Service Provider stipulates that, although the Application does not interfere with the original content of the Job Offer, due to the use of tools based on artificial intelligence mechanisms, such an Job Offer may be designated (tagged) within the Application in a manner differing from that indicated on the source website from which it was aggregated.
- Definitions
- The terms used in these Terms and Conditions shall have the following meanings:
- Application / Rocket Jobs Application – the mobile software under the name “Rocket Jobs,” made available by the Service Provider on Users’ mobile devices (Android/iOS) via official application distribution platforms (Google Play, Apple App Store). The Application enables access to the Services and all functionalities described in the Terms and Conditions.
- AI Assistant / Chatbot – an artificial-intelligence-based tool available within the Application in the form of a career assistant with which the User may conduct text conversations (chat). A detailed description of the AI Assistant and the terms of use thereof is set out in Section 6 of the Terms and Conditions.
- CV – the User’s curriculum vitae stored and managed in the Application. The Application enables the import of the User’s CV data (e.g., as a PDF file or via an External Service) and the subsequent storage and use of such data to complete the Candidate Profile and to match Job Offers.
- User Account / Account – an individual profile created by the User in the Rocket Jobs Application, enabling use of the full scope of Services. The User Account contains information provided by the User (including profile data, CV, preferences, etc.) as well as the User’s activity history in the Application (e.g., AI chat history, a list of saved Job Offers). Access to the Account is protected by a login (User authentication) mechanism.
- Job Offer / Job Announcement – a job offer visible in the Application that has been published on the Websites, or on aggregated employer career pages, intended to hire for a specific position under an employment contract or a civil-law contract.
- Matched Job Offers - A service activated after completing the Candidate Profile, consisting of displaying information about job offers matching the User in the Application and/or sending it in an email; job offers are selected automatically based on the compatibility of the criteria contained in the Job Offer with the information provided by the User in the Candidate Profile.
- Advertiser / Employer – a legal person, an organisational unit without legal personality granted legal capacity by statute, or a natural person conducting business activity, whose Job Offer is visible in the Application.
- Privacy Policy – a separate document containing information on the processing of Users’ personal data by the Service Provider in connection with the provision of Services through the Application. The Rocket Jobs Application Privacy Policy also includes contact details for privacy matters. The Privacy Policy is available in the Application and on the Websites.
- Candidate Profile / Profile – a set of basic information about the User stored in the User Account, including, inter alia, the User’s personal and professional data (such as first and last name, location, education, professional experience, skills, employment preferences, etc.). The information in the Candidate Profile may be entered manually by the User or automatically imported from an External Service or from a CV file and may be edited by the User.
- GDPR – Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC.
- RocketJobs.pl Website – the online service owned by the Service Provider and available at www.rocketjobs.pl.
- Just Join IT Website – the online service owned by the Service Provider and available at www.justjoin.it.
- Websites – jointly, the RocketJobs.pl Website and the Just Join IT Website.
- App Store – a digital distribution platform for mobile applications from which the User downloaded and installed the Rocket Jobs Application, in particular Google Play (for Android devices) or the Apple App Store (for iOS devices). The App Store may intermediate in delivering Application updates and, if paid functionalities are introduced, also in handling in-app purchase transactions (in accordance with the rules of the respective store).
- Parties – jointly, the User and the Service Provider.
- Services – services provided electronically by the Service Provider to the User via the Rocket Jobs Application, comprising the features and tools specified in the Terms and Conditions.
- Agreement – the agreement for the provision of Services by electronic means concluded between the Service Provider and the User for an indefinite period.
- Service Provider / Company – Just Join IT spółka z ograniczoną odpowiedzialnością, with its registered office at Aleja Grunwaldzka 472F, 80-309 Gdańsk, Poland; entered in the Register of Entrepreneurs of the National Court Register under KRS number: 0000774695 (District Court Gdańsk-Północ in Gdańsk, 7th Commercial Division of the National Court Register); NIP (tax number): 5842781957, REGON: 382708421; share capital: PLN 44,550.00. The Service Provider is the administrator and provider of the Application and the entity providing the Services under the Terms and Conditions.
- User – a person of legal age using the Services offered via the Rocket Jobs Application who has created and holds an active User Account in the Application. “User” shall primarily mean a person seeking employment or information related to career development who uses the Application.
- External Service – an online service belonging to a third party enabling the User’s authentication in the Application, in particular LinkedIn, Google or Apple, used in the Application to register and/or log in the User and, potentially, to import selected data (e.g., a professional profile from LinkedIn).
- Technical Requirements and Conditions of Use
- In order to use the Rocket Jobs Application and all its functionalities properly, the User should have:
- A mobile device (smartphone or tablet) with Internet access, equipped with a current Android operating system (version 8.0 or newer) or iOS (version 14.0 or newer) allowing the Application to be installed and run.
- An active Internet connection (mobile data or Wi-Fi) with bandwidth enabling communication between the Application and the Service Provider’s servers.
- An active email address – required for registration handling, CV creation, communications related to the operation of the Services (e.g., administrative information), and possibly for contacting the Service Provider.
- An account with an External Service (LinkedIn, Google or Apple ID) to register a User Account and to log in thereto.
- Optionally – an up-to-date PDF file viewer or other software allowing standard document formats to be opened, if the User wishes to view their CV or other attachments via the Application.
- To ensure the security and stability of the Services, Users are advised to install Application updates made available by the Service Provider (distributed via the App Store). Use of older, outdated versions of the Application may result in limited functionality or improper operation of the Services, for which the Service Provider shall not be liable insofar as this results from the User’s failure to install updates.
- The Service Provider informs that use of the Application may involve standard risks on the User’s side. Potential risks include, in particular:
- Loss of confidentiality of data transmitted via the Application, e.g., due to unauthorised access to the User’s device or network, hacking, or security breaches on the User’s side.
- Exposure to malicious software such as viruses, malware, spyware, etc., which, after infecting the device, may disrupt the Application’s operation or lead to data theft. The User should use up-to-date security (antivirus) software on their device and avoid installing applications from unknown sources.
- Possible interruptions in the availability of the Services or loss of certain data caused by DoS/DDoS attacks on network infrastructure, failures of the Internet connection, or other technical factors beyond the Service Provider’s control.
- Receiving unsolicited commercial information (spam) to the email address linked to the Candidate Profile, if the User makes such address public or uses it in other applications or services. However, the Service Provider ensures that it does not disclose the User’s email address to other entities without a legal basis or the User’s consent.
- The Service Provider endeavours to make the use of the Application safe for Users. In particular, communication between the Application and the servers is secured with appropriate cryptographic protocols (e.g., SSL/TLS encryption) to prevent data transmission from being intercepted by third parties. The User is also obliged to ensure the security of their devices and connection.
- In the event of specific technical issues preventing or seriously hindering the use of the Service, the User may contact the Service Provider (e.g., by email at: team@rocketjobs.pl) for assistance. The Service Provider will endeavour to provide appropriate support but does not guarantee resolution of every issue, especially where difficulties arise from the User’s failure to meet the minimum technical requirements or from reasons beyond the Service Provider’s control.
- Scope of Services
- The Service Provider enables registered Users of legal age to use the following Services via the Rocket Jobs Application:
- The User may create their own User Account in the Application and create a Candidate Profile. The Candidate Profile includes information such as name and surname, education, professional experience, skills, employment preferences, and other information, the scope of which depends on the User’s actions. The Candidate Profile may be completed manually or automatically—based on data imported from an External Service or from a CV file uploaded by the User to the Application—after the User consents to such import. The User may subsequently edit and update, within the Application, all information contained in the Candidate Profile.
- The Application enables storage and management of the User’s CV. The User may import data from their CV into the Application—for example by uploading a PDF/Doc file of the CV or synchronising with a LinkedIn profile. CV data (education history, workplaces, skills, etc.) may be used to auto-complete the Candidate Profile and to match Job Offers. The User may also store different versions of their CV in the Application, edit them, and use them when seeking employment. The data contained in the CV are private and accessible only to the User—the Application does not make the CV public or share it directly with employers (unless the User decides to download and send the CV, e.g., when applying for a Job Offer).
- The Application provides, as selected by the Service Provider, current Job Offer published in the Websites and from aggregated third-party career pages. Job Offers are presented to the User in in-app web views or via a native interface. Using the “Job Offers” section of the Application, the User may browse Job Offers and search for Job Offers meeting specified criteria (e.g., by filtering by position, location, seniority, remuneration, type of contract, work mode, etc.). Each Job Offer contains basic information provided by the Employer (including a job description, requirements, and Offered conditions). The Service Provider may remove a Job Offer from the Application at any time.
- As part of the Matched Job Offers Service, the Application matches job offers based on the information collected in the Candidate Profile, the User's preferences, and the criteria contained in the Job Advertisements, using matching algorithms (including elements of artificial intelligence) for this purpose. Job matching is performed automatically (profiling).
- In order to use the Matched Job Offers Service, the User must complete their Candidate Profile. This Service begins when the User saves information, including personal data, in their Candidate Profile.
- As part of the Service, the User receives information about Job Offers published in the Application that match the User's preferences and data contained in their Candidate Profile.
- On the Application's home page, in the “Job Offers” section, as well as in e-mails, the User can see Matched Job Offers marked as matches. For each Job Offer, the Application may display a match indicator – information about the extent to which the criteria from the Job Offer match the Candidate Profile and the User's preferences. The Application may also highlight matching or missing elements (e.g., indicate which required skills the User has and which they lack in the context of a given Job Offer).
- Matched Job Offers are displayed in the Application and sent to the email address assigned to the User Account.
- The User may opt out of the Matching Job Offers Service at any time by clicking on the appropriate opt-out option in each email sent as part of this Service or by contacting us at: help@rocekt.pl.
- The User may save Job Offers of interest to their favourites list (e.g., by clicking “Save” or a similar option next to a Job Offer). Saved Job Offers are stored in the User Account. Saving a Job Offer does not guarantee it will remain available or up to date - a Job Offer may be removed or changed at any time by the Advertiser or the Service Provider. The Service Provider endeavours to ensure that Job Offers visible in the Application are current and reliable, but shall not be liable for their subsequent availability or currency.
- Within the Application, the User may use a tool—in the form of a Kanban board—for tracking progress in the recruitment process for a selected Job Offer. The User may manually mark the statuses of their recruitment processes (e.g., “Saved,” “Applied,” “Interview,” “Rejected,” etc.) and move them between columns corresponding to successive stages. The Application enables simultaneous monitoring of several recruitment processes. The data entered within the Kanban board are visible only to the User and may be edited or deleted at any time.
- The Application enables the User to use support from the AI Assistant operating as a conversation simulator by asking questions and receiving advice regarding: career, CV, interview preparation, labour market trends, etc. The Chatbot uses artificial-intelligence-based technology to generate answers tailored to the User’s query and (to a certain extent) to the information contained in the Candidate Profile.
- The Application retains the User’s conversation history with the AI Assistant. The User has access to their conversation archive, which enables them to review prior questions and Chatbot answers and to continue previously started threads. The conversation history is private, linked to the User Account, and not visible to others. The User may delete selected conversations or the entire conversation history within the Application’s functionality.
- The Application enables the User to complete an application form related to a given Job Offer in an automated manner based on the information contained in the Candidate Profile. The Application also proposes the content of answers to open questions in the form. The Service Provider shall not be liable for the correctness and truthfulness of the data, information, and answers contained in the application form. Before submitting the application form, the User is obliged to verify the correctness of the data, information, and content included therein.
- The Application provides artificial-intelligence-based analytical and informational tools concerning the labour market and career development. The User may obtain, inter alia, information on current labour market trends, salary comparisons, demand for specific competencies in the industry, and suggestions for potential career paths. One functionality is a skills gap analysis—the Application may indicate which skills or qualifications may increase the User’s attractiveness for selected positions by comparing the Candidate Profile with typical requirements for those positions. These analyses are based on aggregated data (e.g., from the database of postings published in the Websites and market reports) and are for indicative purposes only. The Service Provider endeavours to keep such data current and reliable but does not guarantee their full accuracy or currency. The User should treat the information obtained as auxiliary guidance for career planning, not as guaranteed forecasts.
- The User may, after providing separate consent within the system settings of the device on which they use the Application, receive push notifications from the Application on that device. Notifications concern the operation of the Application or the Services (including, e.g., new matched Job Offers meeting the User’s criteria, material Application updates, new features, reminders about important trends or labour-market reports, information on any missing elements in the Candidate Profile, or other messages related to the use of the Services). Notifications will not contain commercial information within the meaning of the Act on the Provision of Electronic Services or Article 398 of the Electronic Communications Law unless the User has given separate, explicit consent to receive them. The User may manage notification settings in their device settings or directly in the Application settings—in particular, the User may withdraw consent to receive push notifications at any time.
- All Services and functionalities, except for Account registration, are available exclusively to logged-in Users (who hold an active User Account). Access to the full scope of Services requires authentication and completion of the Candidate Profile.
- Use of the Services within the Application is voluntary and free of charge. As at the effective date of the Terms and Conditions, the Application does not include paid Services, functionalities, or content. However, the Service Provider reserves the right to amend the Terms and Conditions and introduce fees in the future for the provision of Services, their functionalities, or for delivering content (e.g., the purchase of a premium subscription in the Application via Google Play or the Apple App Store). The User will be expressly informed in advance of any introduction of fees for Services, functionalities, or content, including their price, scope, and payment terms, and the use thereof will require the User to take an explicit action and to make payment knowingly, as specified in the new version of the Terms and Conditions and within the Application.
- The Application is intended for natural persons and for private use. Use for commercial purposes (e.g., as a recruitment tool for companies) is not covered by these Terms and Conditions and requires a separate agreement with the Service Provider.
- Account Registration and Login
- To obtain full access to the Application’s functionalities, the User must register an Account and then complete the Candidate Profile. Account registration is voluntary; however, the lack of an Account prevents the use of the Services. An Account is created by launching the Application and selecting one of the available registration/login methods via an authenticating External Service, such as LinkedIn, Google, or Apple ID. Selecting one of these options will redirect the User to the relevant External Service for authentication (entering the login and password for the given External Service or confirming identity otherwise e.g., biometrically in accordance with the provider’s mechanisms). Upon successful authorisation, the Service Provider will receive from the external provider selected User data necessary to create an Account in the Application and to complete the Candidate Profile, in particular identity confirmation and basic information about the User (e.g., first and last name, email address, phone number — the scope of data depends on the External Service and the permissions granted by the User). At no time does the Service Provider gain access to the User’s passwords or full login data to External Services. Authentication is securely performed on the External Service’s site.
- The Service Provider reserves the right to introduce changes to the Account registration methods in the future.
- The User is obliged to provide true and current data during Account registration, regardless of the selected method. The User warrants that the email address provided belongs to them and that they have access thereto. When registering, the User should use only their own account with the given External Service. Impersonation or creation of Accounts using third-party data is prohibited.
- Acceptance of the Terms and Conditions and the Privacy Policy is a condition for creating an Account. By accepting them, the User declares that they have read the Terms and Conditions and the Privacy Policy, understand their content, and undertake to comply with the provisions contained herein.
- Activation of the User Account constitutes the completion of the registration process. Upon activation of the User Account, the Agreement is concluded under which the Service Provider enables the User to use the Application on the terms set forth in the Terms and Conditions.
- The User may terminate the Agreement at any time by deleting their Account or by contacting the Service Provider via an email sent to team@rocketjobs.pl. Deletion of the User Account shall occur within 14 Business Days from the date of submitting the relevant instruction. Upon deletion of the User Account, the Agreement is terminated.
- After creating an Account, the User logs into the Application by selecting the login option via the given External Service and authenticating therein (a separate password for the Application will not be required).
- The Service Provider stipulates that if it has reasonable doubts as to the truthfulness of the data provided by the User during registration, or if it finds that the User has breached the provisions of the Terms and Conditions in the registration process (e.g., provided false data, created a fictitious Account, or multiple Accounts for abusive purposes), the Service Provider may refuse to create an Account, temporarily suspend a newly created Account, or condition activation on additional verification (e.g., by requesting identity confirmation or explanations). The User will be informed of such situation by email to the address provided by them.
- The User may hold only one User Account in the Application. The creation of multiple Accounts by the same person using different authentication methods is not permitted, unless justified (e.g., separate Accounts for testing purposes, with the Service Provider’s consent). The Service Provider reserves the right to remove duplicate Accounts (after first requesting the User’s explanations), in particular where the multiplication of Accounts serves to circumvent these Terms and Conditions or the law.
- By choosing a login method via an External Service (LinkedIn/Google/Apple), the User consents to the Application retrieving information from their profile with that External Service, in accordance with the scope of authorisation. The account linkage may be terminated at any time at the User’s request (e.g., by changing settings in the Application or in the relevant External Service, which may require setting an alternative login method to the Account). The Service Provider shall not be liable for any interruptions or login problems caused by failures or limitations on the part of external providers. In such case, the User may use another available login method or contact the Service Provider.
- After logging in, the User has access to Account settings, where they may, inter alia:
- Change or supplement information contained in their Candidate Profile.
- Define or modify job search preferences (such as preferred locations, industries, position level, remuneration, employment type, etc.), which allows the Application to better match Job Offers and tailor the Chatbot to the User’s needs.
- View and manage saved Job Offers (favourites).
- View activity history (e.g., Chatbot conversation history).
- Delete the User Account in the settings menu.
- The User is obliged to use the Account in accordance with its purpose and not to engage in actions contrary to the Terms and Conditions or infringing others’ rights. In particular, it is prohibited to use the Account for commercial or advertising activities (e.g., to send unsolicited offers or marketing messages to others using the Application) or for any unlawful activities.
- The User may not share their Account with other persons and shall be fully liable to the Service Provider and third parties for the actions of persons to whom the Account was made available despite the existing prohibition.
- Any attempts to circumvent Account security or to gain unauthorised access to others’ Accounts shall be deemed a breach of the Terms and Conditions and may result in appropriate measures by the Service Provider, including deletion of the Account of the User who committed such breach, as well as other actions arising from applicable law.
- The language of the Application interface, including the AI Assistant’s functionality, corresponds to the language selected on the device on which the Application has been installed.
- AI Assistant
- One of the key functionalities of the Application is the AI Assistant (Chatbot)—available to logged-in Users in the form of a text-based Chatbot (chat window). The AI Assistant provides Users with supporting information and advice related to career development and job seeking. The User may ask questions or issue instructions concerning, inter alia:
- drafting and improving application documents (CV, cover letter);
- interview preparation;
- planning a career path;
- market trends in a given industry, salary statistics for specific positions, demand for particular skills, etc.;
- general advice concerning job seeking, skills development, career change, etc.
- Answers provided by the AI Assistant are generated automatically on the basis of:
- information provided by the User in the query (prompt);
- selected information from the Candidate Profile, if relevant to the question’s context;
- the general knowledge base and language models on which the Chatbot is based, trained on large text datasets.
- The AI Assistant’s answers are generative in nature—this means they are not quotations or information directly input by a human, but are created by an artificial-intelligence algorithm attempting to select the most appropriate answer based on the provided data and the trained language model.
- The Service Provider uses best efforts to ensure that the AI Assistant provides helpful and substantively accurate information. Nevertheless, the User acknowledges and accepts that:
- Answers generated by the AI Assistant may not be fully accurate, complete, or tailored to the User’s individual situation;
- Answers generated by the AI Assistant may be general, imprecise, or even erroneous;
- The AI Assistant has no human understanding beyond what follows from the queries asked and the programmed general knowledge and therefore may not take into account all nuances of the User’s situation;
- Answers provided by the AI Assistant do not constitute professional advice (e.g., HR, legal, or financial advice) and should not be treated as final recommendations for specific decisions;
- The quality of the AI Assistant’s answers depends on the alignment of the queries with the AI Assistant’s purpose defined in Section 6.1 above.
- The User is obliged to verify, on their own, information obtained from the AI Assistant, particularly before taking important steps (e.g., sending a CV, accepting employment, changing industry, etc.).
- The Service Provider shall not be liable for the correctness and truthfulness of information provided by the AI Assistant. Responsibility for decisions taken by the User on the basis of information obtained within the Application’s functionalities, including the AI Assistant, rests exclusively with the User.
- When using the AI Assistant, the User undertakes not to submit unlawful, offensive, or immoral content. In particular, it is prohibited to use the AI Assistant to:
- formulate questions or commands with content contrary to law (e.g., inciting hatred, discriminatory, pornographic, promoting violence, etc.);
- engage in activities contrary to the Application’s purpose (e.g., attempting to obtain through the Chatbot information unrelated to career/work topics, especially in a manner that may infringe third-party rights or legally protected secrets);
- “spam” the Chatbot with repeatedly duplicated commands or deliberately “overload” the system;
- engage in any forms of reverse engineering of the AI model, e.g., forcing disclosure of code, operating logic, or non-public training data (so-called prompt injection to bypass safeguards).
- The Service Provider reserves the right to monitor (in an automated manner) the User’s interactions with the AI Assistant for breaches of the Terms and Conditions and to take disciplinary measures against the User in case of such breaches—including temporarily blocking access to the Chatbot and, in cases of gross violations, deleting the Account.
- Each User conversation with the AI Assistant is recorded within the chat history assigned to the Account. These records enable the User to review previous answers and maintain conversation continuity. They are treated as the User’s data; however:
- conversation records may be used by the Service Provider to improve the Services—for example, to analyse (in anonymised form) typical queries to improve the Chatbot’s knowledge base or to resolve the User’s problems more quickly;
- access to the content of conversations is limited to authorised persons acting on behalf of the Service Provider and, potentially, trusted AI technology providers cooperating with the Service Provider (to the extent necessary for the algorithm to function properly), who are bound by confidentiality;
- the User may delete all or part of the AI Assistant conversation history from their Account; deleted entries will no longer be available to the User, however the Service Provider may retain copies of such data if justified by legal reasons (e.g., complaint handling, pursuing claims) or resulting from standard system backup procedures—in such cases data will be permanently deleted as soon as the storage purpose permits.
- The Service Provider stipulates that the algorithms, models, and knowledge base behind the AI Assistant may be improved, updated, or modified as technology and the Services evolve. The purpose of such changes is to improve the quality of answers and expand the Service’s capabilities. The Service Provider may implement enhancements without separately informing the User of details (e.g., updating the AI model to a newer version) insofar as this does not limit functions or negatively affect the User’s terms of use. In the event of more significant functional changes (e.g., adding a major new Chatbot option) Users may be notified via in-Application information or by email.
- User Rights and Obligations. Illegal Content
- The User has the right to use the Application and the Services in accordance with their intended purpose, within the scope made available by the Service Provider and described in the Terms and Conditions. In particular, the User may:
- Use all functionalities of the Application available to them (in accordance with the Terms and Conditions and any instructions provided in the Application).
- Enter their own data and content into the Application within the Candidate Profile, CV, preference settings, chat, etc.
- Receive technical and substantive support from the Service Provider regarding the operation of the Services (through contact channels indicated in the Terms and Conditions or the Privacy Policy).
- Delete the Account and thus cease using the Services at any time.
- Submit complaints concerning the operation of the Services.
- Exercise the right to withdraw from the Agreement within 14 days of its conclusion.
- When using the Services, the User is obliged to comply with generally applicable law. The User bears full responsibility for the legality of the content they upload into the Application and for the consequences of their actions taken in connection with the use of the Services.
- It is prohibited for the User to post or transmit through the Application any content of an unlawful nature. In particular, it is prohibited to upload content that:
- infringes personal rights or the rights of others (e.g., slander, defamation, disclosure of someone’s data without authorisation);
- is vulgar, obscene, offensive, or incites hatred based on race, ethnicity, religion, sexual orientation, etc.;
- promotes violence, criminal acts, or other reprehensible behaviour;
- is pornographic, in particular involving minors or associated with violence/animals;
- constitutes so-called spam or unsolicited commercial information transmitted within any potential forms of communication available in the Application;
- constitutes a form of prohibited advertising;
- contains malicious software, viruses, or serves phishing, security breaches, etc.
- The Service Provider reserves the right to take appropriate measures against a User who violates the Terms and Conditions, including removing unlawful content, blocking the User’s ability to continue submitting such content, and, in cases of gross or repeated breaches, deleting the User’s Account with immediate effect. Upon receiving an official notice or reliable information about the unlawful nature of data supplied by a User, the Service Provider will act in accordance with Article 14 of the Act on the Provision of Electronic Services (the “notice and take-down” procedure), i.e., it will promptly prevent access to such data.
- The User is responsible for all data and content they themselves upload to the Application.
- In addition to the cases referred to in Sections 7.2–7.4 above, it is also prohibited to:
- Disrupt the operation of the Application—for example by attempting to hack, tampering with source code, exploiting bugs to obtain unauthorised benefits, or taking actions causing excessive infrastructure load (e.g., generating an excessively large number of requests in a short time), etc.
- Use an Account belonging to another User.
- Circumvent security—this includes removing or altering information on copyrights, ownership marks, etc., within the Application, as well as bypassing authorisation mechanisms, attempting to decompile the Application, unauthorised modification thereof, reverse engineering, etc., except as permitted by law.
- Use the Services for purposes contrary to their intended use.
- Mass-harvest data from the Application—for example by using bots to scrape databases of Job Offers, Profiles, or other information available in the Application. Data are presented to the User for their individual use, and any commercial use or further dissemination of such data requires the prior consent of the Service Provider.
- If the Service Provider determines that the User is breaching the Terms and Conditions or applicable law while using the Application, the Service Provider is entitled to:
- Call upon the User to immediately cease the breach and remove its effects.
- Temporarily block the User’s access to certain Application features or to the entire Account—particularly where further use of the Services by the User would risk infringement of others’ rights, the security of the Application, or the Service Provider’s interests.
- Delete the User’s Account in the event of a gross or repeated breach of the Terms and Conditions, or where the User, despite being called upon to cease the breach, continues to violate its provisions. The User will be notified of such Account deletion by email. The Service Provider may waive prior notice if the breach is particularly serious (e.g., unlawful conduct endangering others).
- The application of the measures listed in Section 7.7 above does not exclude the Service Provider’s ability to seek compensation for damage caused by the User.
- The Service Provider reserves the right to introduce technical interruptions in the Application’s operation necessary for maintenance, updates, or system repair. For planned interruptions longer than short-term (over 15 minutes), the User will be informed in advance via an in-Application message or by email. The Service Provider will strive to ensure that such interruptions are as short and as unobtrusive as possible.
- The Service Provider makes the Application available and ensures its proper technical operation and, to that extent, is responsible for the Services provided via the Application. The Service Provider does not exercise ongoing control or monitoring over the content of Job Offers published within the Application.
- The Service Provider acts in compliance with the law and with respect for the personal rights of third parties. Therefore, if any action infringing third-party rights or personal interests is noticed, the User should notify the Service Provider. In particular, the Service Provider should be informed about information which, in itself or by reference to conduct, including the sale of products or provision of services, is not compliant with European Union law or the law of any Member State, regardless of the specific subject matter or nature of that law (so-called illegal content). In the same manner, anyone may also notify the Service Provider of breaches of the Terms and Conditions or of consumer law in particular.
- Notifications concerning conduct that infringes rights or interests, as well as illegal content, should be sent via a dedicated Application functionality, if provided by the Service Provider. If not, the User may also submit a report by writing to: team@rocketjobs.pl. To streamline the procedure, the notification should contain at least the following: (a) identifying details of the reporting person (first and last name) and an email address if different from the one used to send the notification; (b) an indication of the content or conduct infringing the law, including which law is infringed, or an explanation of the reasons for alleging that the information constitutes illegal content; (c) an indication of the location within the Application where the content is located; (d) a statement confirming the good-faith belief that the information and allegations contained therein are correct and complete.
- Following receipt of a notification or official notice concerning illegal content, the Service Provider shall promptly confirm receipt of the notification. The Service Provider shall then review the notification and make a decision regarding the content concerned in a non-arbitrary, objective, diligent, and—above all—timely manner, within 30 days. The Service Provider shall inform the reporting User of its decision without undue delay. The User has seven (7) days to appeal the Service Provider’s decision.
- If the allegations in the notification are justified, the illegal content shall be removed.
- Intellectual Property Rights
- Service Provider’s rights: All content and materials made available within the Rocket Jobs Application by the Service Provider are subject to legal protection. In particular:
- The Application software (code, scripts, compilations) is protected by copyright. The economic copyrights to the Application are owned by the Service Provider or licensors whose technologies the Service Provider uses.
- Graphic elements, layout, interface composition, trademarks (including the Rocket Jobs and Just Join IT logos), names, the Job Offer database, collections of labour-market information, all textual materials available in the Application (e.g., descriptions, guides), and AI-generated content within the Services are protected under copyright law, industrial property law (trademarks), and/or database rights. They belong to the Service Provider or to the relevant entities from which the Service Provider has obtained licences.
- Nothing in these Terms and Conditions transfers to the User any intellectual property rights to the above works or designations. The User is granted only a limited licence (described in Section 8.2 below) to use the Application and the content contained therein for their own personal use.
- Upon conclusion of the Agreement, the Service Provider grants the User a non-exclusive, revocable, non-transferable licence (the “Licence”) to use the Rocket Jobs Application and the databases made available therein solely to the extent and for the purpose of using the Services in accordance with the Terms and Conditions. The Licence entitles the User to install the Application on their device and to use its functions.
- The Licence is non-commercial in nature, meaning the Application may be used only for the User’s personal needs.
- The following are prohibited:
- modifying, decompiling, or reverse engineering the Application;
- publicly presenting or making the Application available to third parties;
- using the Application’s content (e.g., Job Offers, data) beyond personal use (e.g., posting online lists of Job Offers downloaded from the Application or selling them).
- The Licence granted to the User expires upon termination of the agreement for the provision of services (e.g., deletion of the Account), which means that the User should then cease using the Application and remove it from their device.
- The User retains ownership and all other rights to the content they themselves enter into the Application (such as information added to the Candidate Profile, stored CVs, content entered by the User in conversations with the AI Assistant, etc.).
- The User grants the Service Provider a royalty-free, non-exclusive, territorially and temporally unlimited licence (with the right to grant sub-licences solely to the extent necessary to provide the Services) to use the content entered by the User to the extent necessary for the proper provision and development of the Services (the “Service Provider’s Licence”). This means that the Service Provider has the right to store, copy, modify (e.g., adjust format), perform, display, and—where necessary—publish certain User information solely in the context of the Application’s operation. By way of example: information from the Candidate Profile may be used in the algorithm matching Job Offers or displayed to the User in the interface; the User’s CV may be analysed to generate career guidance; fragments of chat history may be used to improve the AI module.
- The Service Provider’s Licence is purpose-limited and serves only to ensure the Application’s functionality and the potential improvement of the Services. The Service Provider will not use the User’s content in any broader context (e.g., for marketing) without the User’s separate consent.
- The Service Provider’s Licence expires when the User deletes data from their Account or deletes the Account, subject to the following exceptions:
- The Service Provider may retain copies of the User’s data if required by law;
- Backups may, for a limited time, contain the User’s data despite its deletion from the production system—however, access thereto is restricted in accordance with security policies, and after a specified period backups are overwritten/deleted.
- If the User voluntarily provides the Service Provider with suggestions, ideas, or opinions regarding the Application’s operation (e.g., proposals for new features, improvement ideas, bug reports, etc.), the User agrees that the Service Provider may freely use them to improve its products and services without any obligation to remunerate the User. Such feedback is voluntary and non-confidential—the Company may use it at its discretion, and the User will not assert claims on that account.
- Service Provider’s Liability and Warranty Disclaimer
- The Service Provider shall be liable for the proper provision of the Services covered by these Terms and Conditions in accordance with generally applicable provisions of law, subject to the provisions below, which, to the maximum extent permitted by law, limit such liability towards Users who are entrepreneurs or consumers.
- The Service Provider shall not be liable for the content of Job Offers published in the Application to the extent they originate from third parties (e.g., Advertisers). The Advertiser bears full responsibility for the truthfulness and currency of the information contained in the Job Offer.
- The Service Provider does not guarantee that a Job Offer will be current at the time the User decides to apply (the Advertiser may change the content of the Job Offer or withdraw it at any time).
- The Service Provider does not guarantee that the Advertiser will respond to the User’s application or contact the User.
- The role of the Service Provider is limited to making available to the User information about the Job Offer, while the further recruitment process depends on the actions of the Advertiser and the User and remains beyond the Service Provider’s control.
- The Service Provider is liable only for such content generated by artificial-intelligence-based tools used within the Application of which it has been reliably notified as being unlawful and for which it has failed to promptly take measures to prevent access (in accordance with Article 14 of the Act on the Provision of Electronic Services).
- The Service Provider shall not be liable for any actions or decisions taken by the User in connection with the use of the Application. In particular:
- for the User’s decisions to apply or to refrain from applying for a specific position based on information obtained in the Application;
- for the consequences of career and development changes made by the User under the influence of information from the Application (e.g., resignation from a job, choice of a training path, etc.).
- The User acknowledges that all professional decisions should be made carefully and prudently, relying on various sources of information, and not solely on content contained in the Application.
- The Service Provider shall not be liable for:
- unauthorised third-party access to the User’s data (e.g., Account hacking) caused by circumstances beyond the Service Provider’s control;
- disruptions or lack of access to the Services resulting from technical problems or limitations on the part of entities for which the Service Provider is not responsible (e.g., Internet network failures, interruptions in access to External Servers, force majeure, acts or omissions of third parties not related to the Service Provider).
- The Service Provider provides the Services within the Application “as is” and “as available.” To the maximum extent permitted by law, the Service Provider makes no warranties, express or implied, as to the operation of the Services. In particular, the Service Provider does not warrant or guarantee that:
- the Services will meet the User’s expectations as to the quality, usefulness, or accuracy of information;
- access to the Application will be uninterrupted, secure, and error-free at all times;
- any defects or errors in the Application will always be immediately remedied;
- information presented in the Application will be fully current, accurate, and reliable.
- To the maximum extent permitted by law, the Service Provider shall not be liable for indirect, consequential, incidental, or special damages, including, in particular, loss of profits, loss of data, business interruption, reputational harm, arising from the User’s use or inability to use the Services within the Application, even if the Company has been advised of the possibility of such damages. This reservation covers all potential bases of claims.
- If, notwithstanding the provisions of the Terms and Conditions, the Service Provider is found liable to the User for damages related to the Service, the Service Provider’s liability shall cover only actually incurred, direct losses of the User arising from a culpable breach of obligations by the Service Provider. To the broadest extent permitted by law, the Service Provider shall not be liable for losses that do not constitute the normal consequence of such breach (i.e., damages unforeseeable at the time of concluding the Agreement). This clause is not intended to exclude or limit liability in situations where such exclusion or limitation is impermissible by law (e.g., in the event of wilful misconduct or infringement of the inalienable rights of a User who is a consumer).
- Complaints Procedure
- The User may notify the Service Provider of any disruptions in the Application’s functioning and irregularities in the provision of Services, as well as submit any opinions and requests regarding their operation.
- Complaints, opinions, and requests concerning the operation of the Service or the Services provided may be submitted to the Service Provider’s email address: team@rocketjobs.pl.
- If content published in the Application infringes the personal rights of the User or another person or bears the hallmarks of abuse, such persons may notify the Service Provider of a potential infringement or abuse by sending a report to the Service Provider’s email address: team@rocketjobs.pl.
- To submit a complaint, the User should indicate “Complaint” in the email subject line and include in the body of the message:
- their identifying data allowing the report to be assigned to the Account (first and last name and the email address linked to the User Account), and optionally a phone number;
- a precise description of the issue forming the basis of the complaint—what the event or deficiency consisted of, when it occurred, what its symptoms are, and any effects;
- where possible—attachments or screenshots illustrating the issue;
- the resolution sought by the User.
- The absence of the above information does not automatically result in rejection of the complaint, but may delay its review due to the need to obtain additional explanations.
- Complaints will be reviewed promptly, no later than within 14 days from the date the Service Provider receives a complete submission. In particularly complex cases where compliance with the 14-day period is not possible, the Service Provider will, before the lapse of 14 days, inform the User of the reasons for the delay and the anticipated new response deadline (not exceeding 30 days from receipt of the complaint).
- The response to the complaint will be provided to the User by email sent to the address from which the complaint originated (or another address indicated by the User). In the case of postal complaints, the response will be sent by letter to the sender’s address, unless an email address for contact was provided.
- The response to the complaint will contain the Service Provider’s position on the reported issue, the reasoning for the decision, and information on how the problem will be resolved. If the complaint is found justified, the Service Provider will take appropriate compensatory or corrective measures—where possible in accordance with the User’s request or with the Service Provider’s proposal upon the User’s acceptance.
- If the User disagrees with the Service Provider’s decision regarding the complaint, they may:
- contact the Service Provider again, presenting additional arguments—by way of a subsequent complaint;
- use legal remedies available by law, in particular pursue their rights in court.
- In addition to the solutions resulting from the Terms and Conditions, the User who is a consumer may use out-of-court means of handling complaints and pursuing claims. Appropriate mechanisms in this respect are available, inter alia, at the Office of Competition and Consumer Protection (UOKiK) and on the UOKiK website.
- Termination of the Agreement – Account Deletion
- The User has the right at any time to cease using the Services and delete their User Account without providing a reason. Upon deletion of the Account, the Agreement is terminated.
- The User may delete the Account independently via a functionality available in the Application settings. Alternatively, the User may request Account deletion by contacting the Service Provider—for example by sending a relevant request to: team@rocketjobs.pl. The request should include data allowing identification of the Account (e.g., the email address assigned to the Account). The Service Provider will endeavour to delete the Account within seven Business Days of receiving the request (the User will be notified of the result by return email).
- Upon deletion of the Account, the User’s access to the Application and the Services is blocked. Data associated with the Account will be largely deleted or anonymised by the Service Provider—in accordance with the rules described in the Privacy Policy (e.g., personal data will be erased or disassociated from the Account, except for data necessary for any settlements or defence against claims). Information that is not personal data (e.g., aggregate Application usage statistics) may be retained in the database but will no longer be assigned to the deleted User.
- After successful deletion of the Account, the User cannot restore their data or history—they lose access to all saved Job Offers, chat history, etc.
- Unless the Terms and Conditions provide otherwise, the Service Provider is entitled to delete the User’s Account with immediate effect in the following cases:
- in the event of a gross breach of the Terms and Conditions, in particular the provisions contained in Section 7.6;
- in the event of the User’s breach, in connection with the use of the Application, of generally applicable law.
- The Service Provider may also terminate the Agreement and delete the User’s Account:
- if the User has not logged into the Application for at least two years and does not respond to notifications sent to their email address regarding the intention to delete the inactive Account. In such case, the Service Provider may delete the Account no earlier than 30 days after sending the relevant warning (by email).
- if the Service Provider decides to permanently close the Application and cease providing the Services. The Service Provider will terminate agreements with all Users subject to at least 15 days’ notice from the date of notification, unless the law requires a different period.
- The Service Provider’s notice of termination of the Agreement with notice will be sent to the User at the email address provided or via information displayed in the Application.
- Where the Agreement is terminated for reasons attributable to the User, this does not give rise to any obligation on the part of the Service Provider to refund any fees, if any were paid.
- Right of Withdrawal by a Consumer User
- A User who is a consumer (i.e., a natural person using the Services for purposes not directly related to business, professional, or gainful activity) has the right to withdraw from the Agreement within 14 days from the date of its conclusion, without giving any reason. The Agreement is deemed concluded on the date of the User Account registration.
- To exercise the right of withdrawal, the consumer should submit an unambiguous statement of withdrawal from the Agreement—for example by sending an email to: team@rocketjobs.pl or a letter to the Company’s registered office. For this purpose, the User may use the model withdrawal form constituting an annex to the Act of 30 May 2014 on Consumer Rights (consolidated text: Journal of Laws of 2024, item 1796; of 2025, item 1172).
- In the event of an effective withdrawal, the Agreement shall be deemed not concluded and any mutual performances shall be returned. This means that the Service Provider will deactivate and delete the User’s Account, and the User will cease using the Services.
- Amendments to the Terms and Conditions
- The Service Provider reserves the right to amend the Terms and Conditions for valid reasons, which include, in particular:
- the need to adapt the provisions of the Terms and Conditions to changing legal regulations or court judgments, administrative decisions, etc.;
- changes in the manner of providing the Services, including adding new functionalities, withdrawing, or modifying existing ones (e.g., introduction of paid services, changes to the scope of Application options available);
- organisational or legal changes on the part of the Service Provider;
- the need to improve data security or introduce new technical solutions affecting the use of the Application;
- removal of any ambiguities or typographical errors in the Terms and Conditions.
- The User will be notified of each planned amendment to the Terms and Conditions by:
- information sent to the email address linked to the User’s Account;
- a notice posted in the Application interface regarding the amendment to the Terms and Conditions.
- Amendments to the Terms and Conditions shall take effect on the date indicated in the notice referred to in Section 13.2.
- The User shall be deemed to have accepted the amendments to the Terms and Conditions if they have not terminated the Agreement for the provision of services prior to the effective date of such amendments and continue to use the Services thereafter. Continuing to use the Application (including maintaining an active Account) after the amendments enter into force shall be deemed acceptance of the Terms and Conditions as amended.
- If the User does not agree to the planned amendments to the Terms and Conditions, they should, prior to their effective date, cease using the Services and delete their Account or inform the Service Provider thereof (e.g., by email). Failure to do so shall constitute acceptance of the amendments.
- Final Provisions
- The Terms and Conditions are effective from 11 November 2025 and apply to Agreements concluded from that date.
- In matters not regulated in the Terms and Conditions, generally applicable provisions of Polish law shall apply, in particular the Civil Code, the Act on the Provision of Electronic Services, and other statutes relevant to the Services provided.
- The current version of the Terms and Conditions is available in the Application (e.g., in the “Terms and Conditions” tab in the menu) and on the Websites in a manner enabling it to be downloaded, saved, and printed. Upon the User’s request sent, for example, by email, the Service Provider may also make the content of the Terms and Conditions available in the form of a PDF file sent in reply.